Responsible Gaming

At ThePanClub, we see online gaming as a positive form of entertainment for adults, whether it be online poker, online casino games or online sports betting. The majority of Players feel the same way about online gaming as we do – however for a small percentage of Players, gaming can sometimes go from a pleasant pastime to an overwhelming obsession.

If you feel that your online gaming to starting to become a problem, we at ThePanClub can help you set boundaries to ensure that you stay in control of it. At your request, we can limit how much money you are able to deposit, and we can also close your account during a specified time period. You can also limit the amount that you can bet or lose by requesting that transfers from your account to the different gaming modules are restricted, and limited to an amount you choose. If you would like any of these preventative measures put in place, simply contact our Customer Support representatives who will be only too happy to help you.

If you would prefer to talk to someone about your gaming, or would like to seek counseling, we recommend that you contact one of these independent organizations for help:


2&3 Baden Place
Crosby Row, London
Telephone: 44 020 7378 5200
Fax: 44 020 7378 5237
Helpline: 0845 6000 133
(10am - 10pm 7 days a week)
Gamblers Anonymous
International Service Office

P.O. Box 17173
Los Angeles, CA 90017
Telephone: 1 (213) 386-8789
Fax 1 (213) 386-0030
The National Council
on Problem Gambling

216 G Street NE, Ste 200
Washington, DC 20002
Phone 202.547.9204
Fax 202.547.9206

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